Legal
POPIA Notice
This notice explains how Digitize Solutions processes personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
1. Responsible Party
Digitize Solutions is responsible for determining how and why personal information collected through this website is processed.
2. Personal Information We Process
Depending on how you interact with us, we may process information such as your name, company name, email address, telephone number, project requirements, budget information and other information you voluntarily provide through our website or communications.
3. Purpose of Processing
We process personal information for legitimate business purposes, including responding to enquiries, evaluating project requirements, communicating with prospective and existing clients, providing services, maintaining records and improving our website and business operations.
4. Lawful Processing
Personal information will be processed only where there is an appropriate lawful basis under POPIA, including where processing is necessary to respond to your request, enter into or perform a contract, comply with legal obligations, pursue legitimate interests or where you have provided consent.
5. Information Sharing
Personal information may be shared with trusted service providers that assist with website hosting, databases, email delivery, analytics, communication and other technical services. We only share information where reasonably necessary for the relevant purpose.
6. Cross-Border Processing
Some technology providers used by Digitize Solutions may process or store information outside South Africa. Where this occurs, we take reasonable steps to ensure that personal information is handled with appropriate safeguards.
7. Information Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.
8. Retention
Personal information will not be retained for longer than is reasonably necessary for the purpose for which it was collected, unless retention is required or permitted by law.
9. Your Rights
Subject to applicable law, you may request access to personal information held about you, request correction or deletion of inaccurate or unnecessary information, object to certain processing activities or withdraw consent where processing is based on consent.
10. Complaints
If you believe your personal information has been processed unlawfully, you may contact us so that we can investigate the matter. You may also lodge a complaint with the Information Regulator of South Africa.
11. Contact
For POPIA or privacy-related requests, contact us at contact@digitizesolutions.co.za.
Last updated: 23 August 2026