Legal
Privacy Policy
This Privacy Policy explains how Digitize Solutions collects, uses, stores and protects personal information when you use our website or contact us.
1. Information We Collect
We may collect personal information that you provide directly to us, including your name, company name, email address, telephone number, project requirements, budget information and any other information submitted through our consultation or contact forms.
2. How We Use Your Information
We use personal information to respond to enquiries, assess project requirements, prepare proposals, communicate with prospective and existing clients, provide our services and improve our website and business processes.
3. Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Information submitted through our website may be stored using trusted third-party technology providers that support our website and business systems.
4. Third-Party Service Providers
We may use third-party service providers for website hosting, databases, email delivery, analytics and other technology services. These providers may process information only where necessary to provide their services to us.
5. Cookies and Website Analytics
Our website may use cookies or analytics technologies to understand how visitors use the website, improve performance and enhance the user experience. Where required, appropriate consent will be requested.
6. Retention of Information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records or comply with applicable legal obligations.
7. Your Rights
You may request access to personal information we hold about you, request that inaccurate information be corrected, or request deletion where legally permitted. Additional rights applicable under South African data protection law are described in our POPIA Notice.
8. Contact Us
For privacy-related questions or requests, contact us at contact@digitizesolutions.co.za.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. The latest version will always be published on this website.
Last updated: 23 August 2026